Privacy Policy

Last Updated: May 2026

At Black Diamond Qatar (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

Full name
Email address
Phone number
Billing address
Shipping address
Payment-related information
Order history

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type and version
Device information
Pages viewed
Time spent on the website
Referring website addresses

How We Use Your Information

We use your information to:

Process and fulfill orders
Deliver products and services
Communicate regarding orders and customer support requests
Improve website functionality and user experience
Send promotional offers, newsletters, and marketing communications (where permitted)
Detect and prevent fraud, unauthorized transactions, and security risks
Comply with legal and regulatory obligations

Payment Security

Black Diamond Qatar takes reasonable measures to protect payment information and customer data.

Payment transactions may be processed through secure third-party payment providers. We do not store complete credit card or payment details on our servers unless required for lawful business purposes.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website performance
Remember user preferences
Analyze website traffic and usage patterns
Enhance customer experience

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with trusted service providers when necessary to:

Process payments
Deliver orders
Provide customer support
Operate and maintain our website
Comply with legal requirements

These third parties are only permitted to use your information for the services they provide on our behalf.

Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders and customer requests
Maintain business records
Comply with legal, tax, accounting, and regulatory obligations
Resolve disputes and enforce agreements

Data Security

We implement reasonable technical, administrative, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no online transmission or electronic storage system can be guaranteed to be completely secure.

Marketing Communications

If you subscribe to our marketing communications, we may send updates regarding products, promotions, and special offers.

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

Your Rights

Subject to applicable laws, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information where legally permitted
Withdraw consent for certain data processing activities
Opt out of marketing communications

To exercise these rights, please contact us using the details provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to remove such information.

Changes to This Privacy Policy

Black Diamond Qatar reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated revision date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions regarding this Privacy Policy or how your personal information is handled, please contact us through our website:

Black Diamond Qatar
Website: https://blackdiamondqa.com/

We are committed to protecting your privacy and addressing any concerns regarding your personal information.